Consigning FAQS

Does Room Service buy used furniture?

Room Service does not purchase anything outright. We sell on consignment. After a contract is signed, items will be priced by Room Service and placed on the floor. Once an item sells the consignor will be paid on the 15th of the following month.

 

Does Room Service pick up or offer delivery?

Room Service does not offer pick up or delivery. If you are in need of movers, we have a list of recommended movers we are happy to share!

 

What is the consigning split?

Items that sell for more than $50 return 60% to the consignor, while items that sell for $50 or less are divided equally, 50% to the consignor, 50% to Room Service.

 

How do I know if my items have sold?

Room Service does not alert consignors when items sell. Consignors are encouraged to call to check on their accounts. We recommend calling at the beginning of the month so as to see if you will be receiving a check on the 15th. Consignors with Lexington addresses are responsible for picking up their checks. Consignors with addresses outside of Lexington will have their checks automatically mailed to them on the 15th.

 

How do I consign furniture?

All furniture drop offs are scheduled. Please email Rooms Service photos of any furniture you are interested in consigning. Once your items have been reviewed, we will reach out to you to schedule your furniture drop-off. Room Service does not offer delivery but we are happy to share our list of recommended movers. Send furniture consignment requests to roomservicelex@gmail.com

 

How do I consign small items?

We offer two options for small item drop offs:

 

Room Service offers "Walk-in Tuesdays" on select Tuesdays of the month. These walk-ins are available 11am-2pm for consignors with 15 or fewer items. Please call the shop for the current dates we are offering walk-ins.

 

New consignors and consignors with more than 15 items must schedule an appointment. These appointments are scheduled on the last Monday of the month for appointments in the following month. For example: call Monday, January 29th to schedule an appointment in February. These appointments do fill up quickly so we recommend calling when we open at 10am. Please have an estimate number of items so we may schedule accordingly. 

 

Will my items be posted on Social Media?

Due to the volume of items we receive we can't guarantee that every item is posted. We try to select items that we know our customers are on the lookout for! Items in good-great condition have higher chance of being featured as well as unique/niche items.

 

When do you take Christmas items?

Holiday items are only accepted in the month of November. Due to the popularity of our Holiday item season, all Holiday item drop offs must be scheduled. No walk-ins will be available in November. We will be scheduling November Holiday appointments at the end of October. Please check back in the Fall for scheduling dates.